Reviews do more work for your business than almost any other factor on the platform.
They Build Trust Instantly
A handful of genuine, detailed reviews can be more persuasive to a new customer than any amount of marketing copy.
They Improve Your Visibility
Listings and vendors with strong ratings tend to perform better in search results, since quality signals matter to the platform and to customers alike.
How to Earn More Reviews
The simplest approach works best: deliver a great experience, then politely ask satisfied customers to leave a review afterward.
Respond to Reviews, Good and Bad
Thanking customers for positive reviews and responding professionally to critical ones shows future customers you're engaged and accountable.
Don't Chase Perfection
A handful of honest, varied reviews — including the occasional 4-star — often reads as more credible than an unbroken string of 5-star ratings.